Privacy Policy

At Capelli, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products. By using our site, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information when you interact with our store:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details.

  • Order Information: Product purchases, order history, and preferences.

  • Technical Information: IP address, browser type, device information, and cookies to improve your shopping experience.

2. How We Use Your Information

Your information may be used to:

  • Process and fulfill your orders.

  • Communicate with you about orders, promotions, or updates.

  • Improve our website, services, and customer experience.

  • Prevent fraud, unauthorized transactions, and security breaches.

  • Comply with legal obligations.

3. Sharing of Information

We respect your privacy and do not sell or trade your personal information. However, we may share information with trusted third parties, including:

  • Payment processors to complete secure transactions.

  • Shipping providers to deliver your orders.

  • Service providers that help us run our website and marketing.

  • Legal authorities when required by law or to protect our rights.

4. Cookies & Tracking

  • Our website uses cookies and similar tracking technologies to enhance your browsing experience.

  • Cookies help us remember your preferences, improve site performance, and personalize your shopping.

  • You can disable cookies in your browser settings, but some features may not work properly.

5. Data Security

  • We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure.

  • Sensitive payment data is encrypted and handled by secure third-party payment processors.

  • While we take precautions, no online system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.

  • Opt out of marketing communications at any time.

  • Request details about how your data is used and stored.
    To exercise these rights, please contact us at [Insert Support Email].

7. Third-Party Services

  • Our site may link to third-party websites or services.

  • We are not responsible for the privacy practices of those sites and encourage you to review their policies.

8. Children’s Privacy

Capelli does not knowingly collect personal information from children under the age of 13. If we learn that we have, we will delete it immediately.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page, and continued use of our site means you accept the revised policy.